Shipping policy

At Exclusive Kicks, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for full details.

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

In times of high order volume, processing may be slightly delayed. If there is a significant delay, we will notify you via email.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected delivery method.

Estimated delivery times:

  • Local Shipping: 2–5 business days
  • National Shipping: 3–7 business days
  • International Shipping: 7–14 business days

Please note that delivery times are estimates and may vary due to external factors such as courier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery in real time.

Shipping Areas

We currently ship:

  • Nationwide
  • Selected international locations

If your country is not listed at checkout, please contact us for assistance.

Customs, Duties & Taxes

Exclusive Kicks is not responsible for any customs fees, import duties, or taxes applied to international shipments. These charges are the responsibility of the customer.

Delays & Issues

We are not responsible for delays caused by:

  • Courier services
  • Customs processing
  • Incorrect shipping information provided by the customer

If your order is delayed or lost, please contact us and we will assist in resolving the issue.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.